Returns

Returns, Repairs & Ring Replacements

I want you to love your jewelry—and feel good about buying it. Our returns, repairs and ring replacements are covered by the Filosophy Promise.

• 30-day returns. Online orders within 30 days of delivery; studio and festival purchases within 30 days of purchase. Change-of-mind returns must be unworn, undamaged and unaltered, and you pay return shipping. Any original shipping charge is nonrefundable.
• Free lifetime repairs for the necklaces, earrings and bracelets we make in house, regardless of when you purchased them.
• One-Year Ring Promise. We cannot repair rings. If your ring develops a defect in its materials or construction within one year of purchase, we offer one complimentary replacement.
• One-Year Beaded Collection Promise. We can’t repair our beaded pieces from Thailand in house. If one develops a defect in its materials or construction within one year of purchase, we’ll replace it or exchange it.

Please email Katie@Filosophy.com for approval and mailing instructions before sending any jewelry.

Read the full Filosophy Promise →